The SODIC Factor

The SODIC Factor is our approach towards everything we do - the essence behind how we, as SODIC people, are special and how we must challenge ourselves to do things differently and do things better to meet our lofty ambitions.

What makes us ‘tick’ are our values, and our philosophy of empowerment and encouragement of individuality and initiative. This philosophy is what we like to call the “SODIC Factor”:

Our Core Values

The values that reflect our SODIC Factor are:

1. Be Customer Centric
   We never lose sight of what really matters—our customers. We listen to and understand customers’ needs, while delivering outstanding and transparent customer service.
2. Be Leaders
   We respect diversity and adapt to different cultures and ways of thinking. We work collaboratively with others and coach our teams to find their own strengths and success.
3. Be Focused
   We take ownership of tasks and follow it through to completion. We initiate and pre-qualify actions, continuously drive projects forward, following up on any actions and regularly review progress. We thrive on working across department lines, pulling together towards a common goal while staying organized and managing risks.
4. Be Flexible
   We are careful not to lose sight of the bigger picture, while maintaining an eye for detail. We do not resist change, but welcome and enjoy a dynamic environment.
5. Be Ethical
   We display honesty in all our working relationships, with our colleagues, customers and other external contacts. We communicate with integrity, and strive to demonstrate transparency in our actions. We are open and honest, and therefore engender trust with those we meet.
6. Be Energetic
   We are enthusiastic and passionate employees who want to make a difference to the business, and inspire and influence people involved in it. We are committed to initiate new ideas and projects to help contribute to our own and the company’s success. We lead and inspire others to perform and encourage working outside our defined scope.
7. Be Creative
   We believe in structure but insist on free thinking and entrepreneurship. We encourage new ideas and out-of-the-box thinkers. We don’t limit ourselves to only one option, but always seek the alternative.
8. Be Progressive
   We are activists who take initiative to make a difference in our society. We are forward and strategic thinkers with a will to make a long term sustainable difference to the world around us.